Message From Stuart Rose of Marks and Spencer

 

I wrote to him about quite a few things and his statement on gluten free foods is interesting.

"However, we are aware of the needs of coeliacs and some of our other customers who suffer from food allergies and intolerances. As far as our policy is concerned, we do avoid using allergenic ingredients in the development of Marks and Spencer foods wherever possible and, in particular, where customers would not expect to find them. Therefore, as part of our drive on developing ‘healthier foods’ for our customers, our development team is focussed on all aspects of health such as salt reduction and the importance of not introducing allergens, additives and preservative removal."

That sounds to me like a sensible policy.

I would definitely quote it with any complaints to Marks and Spencer.